Cancellation & Refund Policy – Kashi Pratikk

1. Order Cancellation Policy

• Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible as the order is processed.
• To request a cancellation, please contact us at:
  📧 support@kashipratikk.com
  📞 +91 6390-024007
• If the cancellation is approved, the refund will be processed within 7 business days to the original payment method.

2. Refund & Return Policy

We ensure the highest quality for our Banarasi sarees. However, we accept refunds/returns under the following conditions:

✅ Eligible for Refund/Return:

• Wrong product received
• Damaged or defective product (must be reported within 48 hours of delivery)

🚫 Not Eligible for Refund/Return:

• Used, washed, or altered products
• Custom-made or made-to-order sarees
• Slight color or weave variations (as handloom products naturally vary)

3. Return Process

• To initiate a return, contact us at support@kashipratikk.com
• Attach clear images of the product and order details.
• If approved, the product must be returned in original packaging within 7 days.
• Customers must bear return shipping costs unless the return is due to our error.

4. Refund Processing

• Refunds will be processed within 7 business days after receiving and inspecting the returned product.
• Refunds will be issued to the original payment method (credit card, debit card, UPI, or net banking).

5. Contact Us

For any queries, reach out to us:
📧 support@kashipratikk.com | 📞 +91 6390-024007
🌐 www.kashipratikk.com